Privacy Policy

1. Introduction

Welcome to Upskill ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI skills training platform.

By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address
• Password (encrypted and hashed)
• AI experience level and skill preferences
• Profile information and learning preferences
• Communication preferences for emails and notifications

Learning Data

• Exercise submissions and responses
• Assessment scores and progress metrics
• Learning path completion data
• Time spent on exercises and activities
• Interaction patterns and engagement metrics

Technical Information

• IP address and device information
• Browser type and version
• Operating system and device type
• Usage patterns and feature interactions
• Session duration and frequency

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Personalize your learning experience based on your AI skill level
• Assess your submissions and provide AI-powered feedback
• Track your progress and generate learning analytics
• Send you educational content and platform updates (with your consent)
• Respond to your comments, questions, and support requests
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect our rights

4. AI and Machine Learning

As an AI skills training platform, we use artificial intelligence and machine learning technologies to:

• Analyze your exercise submissions to provide personalized feedback
• Recommend appropriate exercises based on your skill level and progress
• Generate adaptive learning paths tailored to your needs
• Assess the quality and effectiveness of your AI prompts and workflows

Your submissions may be processed by AI models to provide these services. We implement appropriate safeguards to protect your data during this processing.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or asset sale
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement robust security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure password hashing using bcrypt with salt rounds
• Regular security audits and vulnerability assessments
• Access controls and authentication for our systems
• Employee training on data protection best practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, please contact us at privacy@upskill.app.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze platform usage and performance
• Provide personalized content and recommendations

You can control cookie preferences through your browser settings.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our platform and develop new features

When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: